Terms of service

Terms of Service

Welcome to EasySouqs. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use our website.

1. Account Terms

To access certain features of our store, you may be required to create an account. You agree to provide accurate, complete, and current information and to keep your account details secure. You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these terms.

2. Pricing and Payment

All prices listed on our website are subject to change without prior notice. We reserve the right to correct pricing errors at any time. Payments must be made through the payment methods available at checkout, and all transactions are processed securely by third-party payment providers. We do not store or have access to your payment details.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and information are accurate and up to date. However, we do not guarantee that all details are error-free, complete, or current. Colors and appearances may vary slightly due to display settings or manufacturing differences.

4. Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to accept, reject, or cancel any order at our discretion, including due to product availability, pricing errors, or suspected fraudulent activity. If your order is canceled after payment, you will be refunded in accordance with our refund policy.

5. Shipping and Delivery

We aim to process and ship orders in a timely manner. Delivery timelines provided are estimates and may vary due to external factors such as courier delays, customs clearance, or unforeseen circumstances. EasySouqs is not responsible for delays beyond our control.

6. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy. Products must meet eligibility criteria, including condition and time limits, to qualify for a return or refund. Refunds will be processed using the original payment method where applicable.

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent purpose

  • Violating applicable laws or regulations

  • Infringing intellectual property rights

  • Transmitting malicious software or harmful code

  • Harassing, abusing, or harming others

  • Attempting to gain unauthorized access to our systems

We reserve the right to terminate access for any prohibited use.

8. Limitation of Liability

To the fullest extent permitted by law, EasySouqs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through it. Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

10. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at:

Email: easysouqs@gmail.com